Account Data: we collect the data you provide to us when you create your new account on our website. This includes your name, username, email address, business name, information related to the nature of business, and telephone number. We may also store your payment information including your card details. Further, we may ask you to share any further information at a later stage to confirm the veracity of the information you provided to us.

How we use this Data: we collect this data to enable you to access our services; For enabling our AI to work effectively; For enabling customer support with you; For enabling communication between you and us; For enabling marketing and outreach; For requirements related to Legal Compliance.

Other Data Solicited: you might be required to provide any further information, which would be necessary for effective usage of our solution.

Feedback and Other Data: This includes the following:

• • If you seek our customer support, we may record/capture the call, chat, e-mail for improvement, development, and training purposes.
• • The feedback you provide on our services.

How we use this Data: This data is used by us to improve our services and for Legal Compliance and Requirements.

Archive data: When you authorize us, we capture, create, collect, and maintain the user content/ archive content on your behalf.

How we use this service: For enabling and improving our services; For enabling our AI to work effectively.

Usage Data: We may collect data about how you interact with our website & services. This includes data such as page crashes, type of browser used, and third-party platforms and services used in interacting with our archive solution.

How we use this service: For improving our services; for customer support; For enabling our AI to work effectively; For research and development; For enabling communication between you and us; For legal compliance and Requirements.

Device Data: we collect data about the devices you used to interact on our website. This includes the device IP, computer device information, operating system and its version, preferred language, advertising identifiers, browser plug-in types and versions, and time zone settings.

How do we use this data: For enabling and improving our services; For enabling our AI to work effectively; For enabling customer support; For enabling marketing and outreach, For Research & Development; For enabling communication between you and us.

Your Usage Pattern: we collect and store a certain type of information when you interact with our website. This includes your interaction on our website. For this we use your browser cookies and other unique identifiers. "cookies are files with a small amount of data that is commonly used as anonymous unique identifiers. These are sent to your browser from the website that you visit and are store in the internal memory of your device."

Purpose of Using Cookies: For enabling Marketing and outreach; For improving our services.

We might lawfully receive information about you from third-party sources. These third-party sources include social media platforms, websites, other messaging and communication services, API’s, analytic providers, search information providers. Such data may be shared internally and be used by combining this with the data which we have received from you.

Purpose: For enabling and improving our services; For enabling Marketing and outreach; For providing Recommendation & Personalisation.

We use the data collected to enable and improve our services. This includes using data to:

• • To enable your hassle-free access to our website.
• • Create your account.
• • To enable us to fulfill our terms & conditions and terms of service.
• • To allow you to access your archived information in a hassle-free manner.
• • To process your payments.
• • To effectively communicate with you.

Our State of Art, Artificial Intelligence solution would use your information to alert and notify you in case any inappropriate content is posted by you on third-party platforms. In addition, our AI would help you to easily search specific terms/communication across the archived information.

We use the information to provide you hassle-free customer support and to resolve your concerns smoothly by providing appropriate training to our customer care executives.

We may use the data collected for R&D to improve our user experience, to provide more functionality, to analyze the performance, and to fix any errors.

We may use your personal information to communicate with you in relation to our services and offerings via different channels (e.g., by phone, e-mail, chat, etc).

We do use connected APIs to gather, retain, or use personal information for marketing purposes. By visiting our website, some of our marketing software may identify you through your IP address, but our use of this information is for general purposes such as identifying how our marketing efforts are connecting with potential users. We absolutely do not utilize users’ private archived data or the APIs themselves for marketing or outreach. We may generally identify which ones are most popular with users, but not the private data that comes through them.

We may use your data to investigate or address any complaints and disputes relating to our products or services, or as otherwise allowed by applicable law, or as requested by the regulators, government entities, and official inquiries.

Service Providers: We do not charge anything from you, rather Main user pays and subscribe to our services. As a part of subscription, Main-User authorise you to use and access our services. Therefore, to fulfil our archiving commitments we provide master/admin access of your account to the Main User. By providing master/admin access of your account, the Main User is able to fully access your profile and check the archived information stored in it.

• • To monitor and maintain solution
• • Cloud services for storage of Archive data.
• • To send e-mails.
• • To provide customer support.
• • To improve and add additional features to our solution.
• • To Process Payments.

Please note, we necessarily ensure that the information we share about you with the third-party contractors remains secure and protected. For this, we have a policy in place as restrictive as this privacy policy for the party contractors. However, we do not bear any responsibility for any actions or policies of third-party contractors.

Third-Party Services: Our website would allow you to connect us with third-party platforms and services that we don't have control over).

Please note the usage of such third-party services is subject to their privacy policies and not within our control. We recommend you take look at their policies before using any third-party platform services on our solution.

If any government authority or law enforcement officers request or require any information and we think such disclosure is necessarily required in order to comply with law, regulation, or a legal process of appropriate jurisdiction. Then we may share the required information without obtaining prior consent from you.

In the event any personal data provided by you is inaccurate, incomplete, or outdated then you shall have the right to provide accurate, complete, and up-to-date data. We urge you to always provide us the true and accurate data, to enjoy uninterrupted service from our end.

Further, when you update any information with us, we may keep a copy of your previous information.

You have the right to withdraw your consent to this policy by de-registering your account from our database. We shall remove your data and information from our system if it is no longer required by us.

Marketing opt-out: We may e-mail and notify you from time to time about the latest offers and our new offerings & features. You may opt-out of receiving such promotional e-mails by following the unsubscribe options on such offerings or by sending an e-mail to us at admin@sharparchive.com . However, even after opting out of receiving our promotional offerings, we may still send non-promotional offerings to you, such as communication alerts and payment receipts, etc.

If you wish to browse our services anonymously, you may do so by logging out of your account and disabling cookies on your browser.